The Joint Admissions and Matriculation Board, JAMB, has outlined procedures for candidates looking for to replace the phone quantity or email handle linked to their profiles.
According to info on JAMB’s platform, candidates who’ve forgotten their profile passwords can reset them utilizing their registered phone numbers.
To do that, candidates are required to ship “PASSWORD”, adopted by an area and their registered email handle, to 55019 or 66019.
However, candidates who want to change their email handle can’t full the method instantly via the JAMB portal.
Such candidates are required to go to a JAMB workplace or an accredited Computer-Based Test, CBT, centre for help.
They are anticipated to supply related registration particulars and the brand new email handle they want to use, after which the request shall be processed by authorised personnel.
JAMB suggested candidates to make sure that any new email handle offered is lively and accessible, as essential admission and examination-related info could also be despatched to the email linked to their profile.
The examination physique additionally famous that candidates can entry correction-of-data companies via its official channels, whereas some profile updates might appeal to prescribed charges and require bodily verification at accredited centres.
Candidates experiencing difficulties with their JAMB profiles are suggested to hunt help via JAMB’s official assist channels or accredited CBT centres.
